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Machine learning in the service management industry | Microsoft Dynamics CRM 2016
In a previous blog we briefly discussed how a service management organisation can implement machine learning capabilities to increase customer satisfaction, through automating operations …
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System of intelligence | What does analytics mean for business management?
In the first of our predictive analytics blog pair, we discussed how machine learning can help give service management companies in particular a competitive …
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The rise of the machines? | What is predictive analytics and how can it help us?
Technology has always moved fast but in the last ten years, the succession from theory to reality has moved on at a pace. Areas …