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5 benefits of a mobile app for service management companies
Research agency Gartner predicted that by 2017, half of all employees will use their own (mobile) device in office. Bring Your Own Device (BYOD) …
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Prodware at Connect conference | Research and compare field service and CRM software
Prodware are proud to be sponsoring Connect CRM and Connect FSM conferences on 22nd February in London. Hennik Research’s highly successful Connect conference series …
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Trends in field service management and why it’s important | Dynamics 365 for Field Service
Before you make your business case for a field service management solution, it’s important to equip yourself with the latest technology information and trends …
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4 ways to improve your field service customer experience and productivity
It may seem surprising, but engineers are often your best sales people. Business often thinks that field service is just a cost item. A necessary …
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Field service and delivery drivers | Your best customer service team
For distribution and field service organisations, customer care is often the area where you can set yourself apart from your competition. When businesses are …
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How to prepare a business case for a Field Service solution
Faster and more effective, reducing incidents, predictive maintenance, saving resources, more satisfied customers, service contract renewals … You know all the advantages of a …