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What’s new for customer service teams in Dynamics CRM?
One of the major themes for the latest release of Microsoft Dynamics CRM is “unified services”, alongside productivity, intelligence and mobility. Microsoft have put …
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The importance of multi-channel customer service in the holiday park industry
The UK travel and hospitality industry is proving a success story in 2015, according to Visit Britain in Q1 2015 there was an increase …
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Customer Service | Helping those who help your customers, with CRM
For any size business, customers are the lifeblood of the company. It is therefore essential that they are provided the best service possible, from …