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Microsoft Dynamics CRM

Microsoft Dynamics CRM is a customer relationship management system which develops business processes such as marketing, sales, and service delivery by aiding organisational efficiency, providing social insights, business intelligence, and productivity. Microsoft Dynamics CRM can be deployed in the cloud, on-premise, or as a hybrid combination.
Our CRM blogs look at challenges faced by sales, marketing and service teams and consider how the right customer relationship management technology can support business ambition.


For any size business, customers are the lifeblood of the company. It is therefore essential that they are provided the best service possible, from …


As technology continues to develop, the role of software for business management becomes even more important. Even so, it has to be taken into …


As the world of technology has changed, so too has the role of the Sales team. It used to be that securing a sales …


In the current market, being a small business can be extremely difficult especially with flagging consumer confidence, tighter margins and increased competition. This means …