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Modern customer service | Combining common sense and technology
We have discussed the synergies between evolving customer needs and emerging technologies in modern customer service in our Dynamics 365 for Customer Service blog; …
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Are we entering a new world of personal productivity? | Microsoft Delve explained
Labour productivity is a measure that rolls up from personal and organisation metrics up to country level. The UK, when compared with other G7 …
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The holistic customer view | Going beyond the marketing strategy
All too often, particularly in organisations that have experienced rapid growth or taken a traditional approach to marketing, sales and service; if you put …
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Growth through service in manufacturing | Changing your business model
As buying behaviour evolves so does the traditional supply chain network, with lines blurred between traditional distribution and purchasing points. Not just in manufacturers …
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Office 365 | The deep integration journey continues with video
Microsoft’s mantra for Office 365 is “Work anywhere, anytime, on any device” – the breadth and depth of the ability to work without impediment …
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Quick guide to GDPR | how will your company adapt to the new personal data law?
During the coming months, companies must implement the necessary changes to adapt to all these changes if they don’t want to be exposed to …
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Microsoft HoloLens | The future of mixed reality
Microsoft HoloLens is pending commercial release, but since Development Edition headsets started shipping across the world last year we have seen some captivating real-world …
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Microsoft Dynamics 365 for Financials | Arriving in the UK
The public preview of Dynamics 365 for Financials (Microsoft Dynamics 365 for Finance and Operations, Business Edition) is now LIVE in the UK, with General …
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Streamline talent management and empower HR with Microsoft Dynamics 365 for Talent
Recruitment and talent management are tasks every growing company will need to tackle at some point. As a HR Manager these tasks can take …
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SMB growth | The common pitfalls when managing a SMB or start-up and how to overcome them
Prodware recently attended the Northern Business Exhibition to hear from both established business owners and local start-up companies in a series of seminars. A …